About Time To Hire
Time To Hire helps top companies across the world find exceptional talent. Our platform connects candidates directly with job opportunities where they truly fit — powered by AI and personalized interviews that go beyond the resume.
About the Role
Build strong relationships with customers to ensure they achieve success with our platform and drive retention.
Key Responsibilities
- Manage customer portfolio
- Drive product adoption and engagement
- Conduct business reviews
- Identify expansion opportunities
- Reduce churn and increase retention
Required Qualifications
- 3+ years customer success experience
- SaaS industry background
- Strong relationship-building skills
- Data-driven approach to customer health
- Excellent communication skills
Work Format & Locations
Work formats vary between Remote, Hybrid, and On-site depending on each company's setup.
Main locations: Mexico City | Bogotá | Buenos Aires | Lima | São Paulo | Santiago
Required Skills
Customer SuccessSaaSAccount ManagementSalesforceData AnalysisCommunication
Job Details
Employment Type
Full-time
Experience Level
Mid
Location
Mexico City | Bogotá | Buenos Aires | Lima | São Paulo | Santiago